Jackpot Joy

“A must play if you are into Bingo and Slots”

The queen of jackpots has arrived, and her name is Jackpot Joy. Known to many as the queen of online Bingo in the U.K., Jackpot Joy has been doling out the goods since 2002.

Primarily a European site, Jackpot Joy is governed and licensed in both Gibraltar and the U.K. Her name, and services has received numerous awards for best bingo site, and best customer service as recently as 2015.

I would call Jackpot Joy more of a niche casino that offers real casino games on the side. The primary focus is on bingo, jackpot slots and instant win games like scratch cards. They do have table games and video poker as well, but the bulk of the 100+ games will be in the slot and bingo section.

All games are powered by the Gamesys software. Gamesys may not be as familiar as MicroGaming or Playtech, but they have their own unique offerings that compete with the best of them. Some of the games you may find are the Wizard of Oz and Super Monopoly Money. You won’t find generic games here.

Since Jackpot Joy is geared to the Western European market, only 2 languages are supported – English and Italian. They also only offer currencies in pounds and Euros. Normally I would be a bit upset at this aspect, but I can’t bash them too hard as they do have a targeted market and stick with that approach.

Jackpot Joy does service this market well with its simple, and well-designed site that makes finding and playing games as easy as it gets. I liken the casino to Facebook games, where it has a light, social aspect that brings back the fun in gambling.

Now don’t be thinking that Jackpot Joy is only for slot and bingo players, they have something for everyone and roll it in to an all in one platform that can be played from a browser, or most mobile devices.

This was my first visit to Jackpot Joy, and she didn’t disappoint me. She offered bonuses, jackpots and a very friendly staff that made my experience quite pleasant. The atmosphere is relaxing and appeals to recreational players especially. Its simple design and “light” feel wont intimidate new players like other online casinos may do.

Casino Overview

  • Company name: Profitable Play Casinos
  • Casino Established: 2012
  • License: Gibraltar, UK
  • Casino type: Mobile, No Download
  • Software providers:
    • Gamesys
    • IGT
    • NetEnt
    • WMS
  • Languages available: English
  • Currencies: GBP
  • Payment options: Mastercard, Neteller, PayPal, Paysafe, Ukash, VISA
  • Cash out time: Ewallets - 24 hours, Credit / Debit Cards 1-5 days

Games and software

I like to call Gamesys the best software no one knows about. Hopefully after you read this and play at Jackpot Joy, you will know what I’m talking about. Gamesys has plenty of big names and great games. They have licenses with some of the largest brands including Deal or no Deal, Monopoly and Wizard of Oz.

Obviously the lots are where most of the action takes place and for good reason. As I look at the sidebar at this very moment, I see millions of jackpot cash just waiting to be won.

Table games are also available in somewhat abundance to my surprise. I was expecting very few choices being a slot and bingo focused site. They don’t have as many table games as other casinos that are more diversified, but they have enough to keep me entertained and happy.

The game play is fluid and navigation and a breeze. There is no download required, all games are instant, or mobile play. Once you log in, you can access the entire library of games using the easy navigation tabs that break down game categories for easy searching.

Within seconds, you can click on a game you want, and be playing. I call it a Facebook gaming style due to its color scheme, and how it works. I feel this was done on purpose and for good reason. Most people have dabbled in Facebook games at some point, including myself. I’m a Words With Friends junkie. Even though I don’t have many friends. (insert sad face emoticon here)

To conclude this section, the games and software are well suited for any level of player, but will appeal most to the newer, or casual player. When you play on a mobile device, you will really see the user friendly aspect of the site shine.

Promotions and bonuses

Jackpot Joy continues to show her generosity with her lucrative welcome bonus. All new players can get a 250% match deposit bonus of up to £250. To get the maximum value, you only need to deposit £100. This will give a total of £350 right from the start.

Rollover requirements are very low and one of the best I’ve seen. You only need to wager 4x the bonus amount to clear the entire bonus. This 4x requirement will only apply to bingo games however. They do make it a little difficult if you are playing the other casino games.

Slots will count as 5%, while tables games will count as 1.25% towards the bonus. All Blackjack, Baccarat, Hi-Lo, Craps and Video Poker games are excluded form counting towards the bonus.

My recommendation would be to play some bingo games when you first sign to clear the bonus right away. It shouldn’t take long and you will be able to play any game you want after its cleared.

A minimum deposit of £10 is required. There is no need to claim the bonus as it applies automatically.

Jackpot Joy is also known for her on going promotions. Most notable the cash back weekends. Every weekend, Jackpot Joy gives back to her players by giving them 10% cash back on select games.

Other ways she rewards she rewards you is with the Shop of Joy and VIP program. The Shop of Joy is a fun way to win some exciting prizes like a PS4, Amazon Kindle, or even cash money. For every £5 wagered on bingo, and £20 wagered on all other games, you earn 1 Joy Point. These points can be used to purchase raffle tickets in the 3 prize draws every week.

The VIP program is for higher volume players and has some amazing prizes like vacations, special events and cash bonuses.

Customer Support

Support at Jackpot Joy is reached by using one of 3 methods: Live Chat, Phone Support and Email.

Nothing really stands out when it comes to their support options. These are commonly used practices among any top online casino. They do have fast response times and a very well-trained staff that is friendly and helpful.

The best option is the live chat to get a response almost immediately. You can also use the extensive FAQ section to find answers on your own to common problems.

Security and Payments

Jackpot Joy makes sure her players are safe by adhering to not 1, but 2 sets of governing bodies. The first is here home base of Gibraltar. The second is the U.K. Gaming Commission. Over 5 million users in the U.K. alone have trusted Jackpot Joy, a number not reached by many.

She has also paid out hundreds of millions, if not billions of Pounds since 2002. The cashier has many options for depositing and withdrawals. The most common are –

  • Visa
  • MasterCard
  • PayPal
  • PaySafe

Cash out times come with a 24-hour processing period. After this process time, Ewallets are instantly credited, while credit cards and other methods take between 1 and 5 business days. Credit Cards usually get credited within 3 days.

You can also set limits inside the cashier to help prevent over spending. The limits include daily, weekly and monthly. Jackpot Joy is also an award winning casino for their continuing service in the gambling addiction world. They are a member of Gamble Aware and GamCare of the U.K.

Pros and Cons

Jackpot Joy is truly a user friendly site. I would call it a slot lovers paradise with all the jackpot slots they have on tap. Adding to the experience is the customer service that is tailored to the English speaking market and delivers in every way.

The limitations on currencies and languages is a downfall for those who don’t speak English or Italian and want to play at Jackpot Joy. It limits their market, but like I said in the opening, their market is not geared towards that audience.

  • Millions in Jackpots
  • Excellent customer support
  • Top rated Bingo site
  • Easy to use
  • Only 100 or so games
  • Limited currencies
  • Limited languages


Jackpot Joy is a must play if you are into Bingo and slots. There’s no denying their ability to provide a stellar platform for this realm of gaming. I was expecting it to be a slot only place, but was impressed with their attention to offer other games that make the casino a well-rounded site with a focus on jackpot and community.

The community aspect is seen on their very unique and entertaining Chat O Vision. It’s essentially their own TV show that interacts with their player base and has fun contests every day.

Overall, Jackpot Joy is a very fun place to spend time. Its relaxing atmosphere helps you enjoy the games. If youre into social gaming but like hiving the option to play more serious gambling games, Jackpot Joy is the right place for you.

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